What Is Covered under the Limited Warranty?

We guarantee that our products will be free from defects in both materials and workmanship affecting form, fit, and function. This policy only covers defects arising under normal use and does not include malfunctions or failures resulting from: 

• misuse 
• abuse 
  
• neglect
  
• alteration 
  
• problems with electrical power 
  
• usage not in accordance with product instructions 
  
• acts of nature 
  
• improper installation or repairs made by anyone other than Crucial or a Crucial authorized third-party service provider
  

If we determine that failure of the product or products was not a result of a defect in materials or workmanship, we reserve the right to charge the customer for parts and labor at Crucial's current labor rate. We will, of course, advise the customer prior to assessing these charges or other charges associated with return of products. 

For more details, see Crucial's terms of limited warranty.